Privacy Policy

Who we are

Our website address is:

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Information entered in contact forms is sent via conventional email to site administrators and is retained until the issue is closed.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

  • Payment gateways share data with the payment provider to process the payment.


  • Shipping extensions share data with shipping providers to calculate shipping rates or print shipping labels.

WooCommerce Services (Automattic), certain information about the customer (as it relates to shipping), shopping carts, orders, and the configuration of this site are passed to our partners, EasyPost, and the respective mailing service, such as USPS or Canada Post, via Automattic’s servers. In terms of data handling, we validate (but do not store) data you send to us and then pass that data onto our partners. Our partners process the data under the terms of their agreements with Automattic and their own privacy policies. All data that flows between this site and Automattic, and between Automattic and our partners, is encrypted, end to end, via HTTPS.

Automattic Privacy Policy

In order to display real-time USPS and Canada Post shipping rates, WooCommerce Services sends information related to a shipment from your site to our servers, including:

1. Shipping zone settings for validation, when you (the merchant) make changes and when fetching the rates for the customer, including origin postcode, list of enabled delivery services, and list of custom packages you add to the packaging manager.

2. Purchased products’ dimensions, weight, product IDs, and quantity.

3. Package destination address (street, postcode, city, country, state).

Additionally, once each day, WooCommerce Services asks our servers for any updates to the settings for each shipping service. This allows us to add new services and shipping options without you having to explicitly update. We store certain portions of this data (such as user ID, site ID, store location, currency, package/product dimensions, and software versions). This data is not shared with our partners.

To provide USPS shipping labels, WooCommerce Services sends shipping information from this site to servers, including:

1. Merchant and customer names, addresses, and phone numbers.

2. Label packaging settings (dimensions and weight of the packages).

3. PayPal, this sites selected payment method.

A copy of each shipping label is kept on WooCommerce Services servers, and their partners also keep a copy of shipping labels on their servers. This makes it easier to receive help with any support requests.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.